Privacy Policy

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WHO IS COLLECTING THE INFORMATION?

Miss(Ed)Ucation (“Miss(Ed)ucation”, “we”, “our”) is committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you (or that you provide us with), how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

For the purpose of the Data Protection Act 2018, the General Data Protection Regulation and any and all domestic legislation implementing the Regulation into English Law (the “Data Protection Laws”), Miss(Ed)ucation, is a Data Controller in relation to your Personal Data in certain circumstances, which are set out below.

Please note that links from our website may take you to external websites not covered by this policy. We recommend that you check their privacy policies yourself before submitting any personal information. We will not be responsible for the content, function or information collection policies of these external websites.

WHAT INFORMATION DO WE COLLECT FROM YOU?

We will only require you to provide personal information to us where it is necessary for us to provide you with a service (such as when you sign up to receive email notifications, follow us on social networks, use our website or purchase a product). This information may include the following:

• normal identification information, such as your full name, date of birth, age, gender
• contact information, such as your postal address, email address and telephone  number;
• social media identification information, such your Facebook page address, your Twitter handle, your Instagram handle and profile picture
• additional information relevant to your use of our site and services.
• survey responses and feedback

In addition, we also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser when you access our website or social media sites.

INFORMATION WE RECEIVE FROM OTHER SOURCES

Sometimes you will have given your consent to other websites, services or third parties to provide information to us.

For example, when you purchase a ticket for an event this is transacted through the Eventbrite ticketing and registration platform. Eventbrite will pass back to us the data you provide during the purchase process. Please note that Eventbrite will not store credit or debit card information from payments made through our services other than where it is necessary for us to complete our obligations to you.

It could also include information from third parties that we work with to provide our products and services, such as technical support companies and advertising companies. Whenever we receive information about you from these third parties, we will let you know what information we have received and how and why we intend to use it.

HOW ARE WE COLLECTING THIS DATA?

We are collecting the data that you provide to us directly or via your use of our website. We receive personal data about you when you purchase a product from our website or from Eventbrite when you purchase a ticket for one of our events via their platform.

We may collect information about your computer, including where available your IP address, operating system, browser type, statistics on your activities on our platform, information on how you came to our platform and data collected through Cookies, Pixel Tags, Web Storage and other similar technologies. This is statistical data about your browsing actions and patterns and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. The information we collect includes which pages you view and which links you follow, details of the hardware and software that you are using to access the site and any passwords that you use on our website. This enables us to:

• estimate our audience size and usage pattern.
• store information about your preferences, and so allow us to customise our site according to your individual interests.
• retarget adverts to remind you about our events on Google or Facebook properties.
• speed up your searches.
• recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Our website is not intended for children and we do not knowingly collect data relating to children.

WHY ARE WE COLLECTING THIS DATA?

We are collecting this data to keep you informed about events, new products and keeping you up to date with newsletters and blog posts that may be of interest to you. We will tell you about our events and products. We may keep in touch with you via email, push notifications on the Evnetbrite app, Facebook updates, Twitter posts, Instagram posts or other communications. You may unsubscribe, unfollow or opt out of these communications at any time by following the links on the relevant communication.

Ticket purchases are handled via the Eventbrite event ticketing platform and are subject to their Terms & Conditions and Privacy Policy which may be found here. This privacy policy has been written in conjunction with their policy.

WHAT DO WE DO WITH YOUR INFORMATION?

We take data protection law seriously, so below we have set out exactly how and why we use your information, and what our legal basis is to be able to use your information in each way.

We need all the categories of information listed above to allow us to enter into and perform our contract with you (e.g. purchasing a product and/or attending an event) *, to keep you informed about our events, services or products**, improve our website and services ***. The situations in which we will process your Personal Data are listed below. We have indicated by asterisks the purpose or purposes for which we are processing or will process your personal information.

• To contact you about any events or other offers you have expressed an interest in (**)
• To contact you about any events, offers or services which we feel may be of interest to you, (**)
• To contact you about any changes to events you have bought tickets for (*)
• To contact you with additional information about events you have bought tickets for (*)
• To contact you in the event of an issue with your use of our site (*)
• Dealing with any complaints you may have (*)
• To serve adverts for our events on third party sites (e.g. Google or Facebook ads) using cookies are re-targeting (**)
• To ensure our systems interact successfully with social media platforms including Facebook, Twitter and Instagram (***)
• To conduct data analytics studies to review and better understand use of our website and services (***)
• To review and improve the performance of our website, systems, processes and      staff. (***)
• To interact and respond to any communications you send us, including social      media posts that you tag us in. (*)
• To let you know about any important changes to our business or policies. (***)
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WHO MIGHT WE SHARE YOUR INFORMATION WITH?

We share your information with Eventbrite, to send push notifications and emails to keep you informed about our events. We may also share your information with other third-party marketing or advertising services to communicate with you, this may include Google and Facebook for the purpose of re-targeting you with adverts for our events.

WHAT RIGHTS DO YOU HAVE?

YOU HAVE THE RIGHT TO UNSUBSCRIBE

You have the right to unsubscribe at any time. Please follow the links on the emails you receive or unfollow us on the relevant social media channel.

YOU HAVE THE RIGHT TO BE INFORMED

We have a legal obligation to provide you with concise, transparent, intelligible and easily accessible information about your personal information and our use of it. We have written this policy to do just that, but if you have any questions or require more specific information, you can get in touch with us.